E.ON UPDATE

2nd March 2018

E.on expect their customer services to be open today but if any residents have issues with their heat or hot water and cannot get through to customer services please contact Councillor Kim Bloxham kim.bloxham@cranbrooktowncouncil.gov.uk

E.on engineers Martin and Wayne stayed in the energy centre overnight to respond to any issues. They have a 4×4 vehicle and can offer assistance in cases of real need if people are unable, for example, to get to the doctors. Again please contact Councillor Kim Bloxham if you are in need of help. We cannot offer them to take you out of Cranbrook because if they were needed to resolve an emergency heat issue they would be unavailable.

We thank you for your patience and co-operation under these very difficult circumstances.