STRUGGLING WITH UNIVERSAL CREDIT CHANGES? ADVICE FROM EAST DEVON DISTRICT COUNCIL

24th September 2018

East Devon District Council is urging working age residents struggling to cope with the recent changes to Universal Credit to seek help and get in contact with its Benefits Team.

Over the last few months, the team has been advising and supporting over 70 working age residents to make their Universal Credit claim, working alongside Honiton Jobcentre Plus staff with the roll out of the new benefit.

In many cases, team members have gone the extra mile to help those who have come forward. Cllr Dean Barrow, East Devon District Council’s portfolio holder for finance, said: “Our message is clear – please get in touch with us and we can help you. Many of our customers applying for Universal Credit are finding that our help is invaluable, and the Council genuinely wants to support residents affected by this change to help them receive the benefit that they need.

If you are making a Universal Credit claim don’t delay in making your claim and getting information to support your claim sent to the Jobcentre. If you need any help to make your claim or you are struggling with this, please get in touch with the district council’s Benefits Team by email benefits@eastdevon.gov.uk or phone 01395 571770 or contact Jobcentre Plus on 0800 328 5644. There is also a weekly drop-in Benefits Surgery at the Younghayes Centre (in the Computer Suite/Library) on Wednesday mornings from 9am-10am.

To find out more about Universal Credit visit eastdevon.gov.uk/benefits-and-support/universal-credit/claiming-universal-credit/